RDmedcare Warranty Information for all Products
Looking for RDmedcare warranty information on your mask, positive airway pressure devices or other RDmedcare products? See below for details or contact us if you have RDmedcare warranty questions.
Limited warranty
RDmedcare warrants that your RDmedcare product shall be free from defects in material and workmanship from the date of purchase for the period specified below.
| Product | Warranty period |
| · Mask systems (including mask frame, cushion, headgear and tubing) – excluding single-use devices
· Accessories – excluding single-use devices · Humidifier water tubs |
90 days |
| · Batteries for use in RDmedcare internal and external battery systems | 6 months |
| · CPAP and bilevel device data modules
· Humidifiers and humidifier water tubs |
1 year |
| · CPAP, bilevel and ventilation devices (including external power supply units)
· Humidifiers · Battery accessories · Portable diagnostic/screening devices |
2 years |
This warranty is only available to the initial consumer. It is not transferable. If the product fails under conditions of normal use, RDmedcare will repair or replace, at its option, the defective product or any of its components.
This limited manufacturer’s warranty does not cover:
- any damage caused as a result of improper use, abuse, modification or alteration of the product;
- repairs carried out by any service organisation that has not been expressly authorised by RDmedcare to perform such repairs; and
- any damage or contamination due to cigarette, pipe, cigar or other smoke.
Warranty is void on product sold, or resold, outside the region of original purchase. Warranty claims on defective product must be made by the initial consumer at the point of purchase. This warranty replaces all other expressed or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose. Some regions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Coming Soon! 
March Only! 
By working directly with the number one hardware manufacturer, RD Medcare offers the latest products as soon as they become available. Sleep disorders have been shown to adversely affect a large percentage of the Thai population, and we recognize the need to offer a proven medical solution.
RD Medcare sells directly to the consumer. There are no hidden doctor “marketing fees” or “product placement bribes”, since we sell direct. This allows us to save our customers a huge amount of money. We are delighted to offer a product line that helps so many people find rest and comfort. Just as importantly, we are thrilled to be able to do so for an honest price.